Delivery

We offer a range of delivery options starting from as little as £3.99 and FREE when you spend over £55.

Tracking Your Delivery

We’ve made it super easy to track your delivery, just hop on here and pop in your order number which you’ll find in your order confirmation email. From there, you can get regular location updates in seconds, all the way to your doorstep. Please note, if your order number isn’t recognised just leave 1-2 working days for our courier partners to log your parcel in their systems.

Standard Delivery: Expected within 4- 5 Working Days

Please Note: We have extended out our delivery lead times to an estimated 4-5 working days temporarily whilst we undergo a number of enhancements to our Fulfilment Centre. All the improvements are designed to provide you with an even better experience when you shop with us going forward.

Courier Partner: Amazon 

Spend £0 - £54.99 £3.99
Spend £55+ Free!

*Delivery to UK mainland, Mon-Fri between 9am - 8pm. Surcharge & extra 24 hour delivery time to Scottish highland, Northern Ireland, Channel Island, Isle of Man

 

Click & Collect

Courier Partner: DPD

Any Value £3.99

Out Of Area

Courier Partner: Amazon 

Spend £0 - £54.99 £6.99*
Spend £55+ FREE!
 

*Affected Postcodes: AB, FK, IV, KW, PA, PH, PH, TR, HS, KA, ZE, GY, JE, IM

* BT postcodes charged £7.99

 

Returns

Whether you have had your product for 2 days, weeks or months, if you're not happy with your purchase - our returns policy applies to you! Please read carefully our returns poilicy & follow the returns process to ensure a speedy return and refund.

 

Europe

We are delighted to say we are now delivering to selected European countries, please see the list below for an up to date list of countries we deliver to in Europe.

France £6.99 | FREE over €65
Germany £6.99 | FREE over €65
Italy £6.99 | FREE over €65
Spain £6.99 | FREE over €65
Ireland £4.99 | FREE over €55
Belgium £6.99 | FREE over €65
Luxembourg £6.99 | FREE over €65
Austria £6.99 | FREE over €65

 

Rest Of The World

We've teamed up with DHL Express to now ensure you can get your Protein Works goodies wherever you are in the world with our new heavily subsidised delivery rates. DHL Express delivery comes with minute by minute delivery updates, advanced tracking and in-flight delivery options so you can get your order delivered at a time and place that suits you.

For a full list of every country we deliver to, click the link here.

 

Please note orders under £20 are subject to a surcharge. We are growing very fast and adding new countries all the time. If you live in a country that is not listed above, please call us on +44 1928 571677 or drop us an email at Contact Us and we'll do our best to provide the best pricing for your country.

Please note that we no longer accept orders to the U.S, Canada or Australia on this site. If you wish to purchase and receive a delivery in these locations, you can do so through our U.S site, which is located here.

 

Import Duty

Will I need to pay import duty on my order?

Orders destined for countries outside of the EEA may be subject to an import fee or duty tax enforced by the local government which unfortunately is out of our control.

 

 

Still not found the answer to your delivery query? Then check out our Frequently Asked Questions section for further help and advice on Protein Works delivery.

 

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